Product Information

What is a Zerone titanium plate?

A Zerone titanium plate is a premium, credit-card- sized metal backup designed to securely store the recovery seed phrase of your cryptocurrency wallet. It is crafted to provide ultimate protection for your digital assets against physical destruction.


What materials are used?

Our plates are manufactured from solid Grade 2 Titanium.
When fully assembled, the product features a substantial 4mm thickness, ensuring
exceptional durability and structural integrity.


What are the dimensions of the plate?

The plate is designed in a standard credit card
format. This precise sizing allows for easy, discreet storage in standard wallets, safes,
or deposit boxes.


Which crypto wallets is it compatible with?

The Zerone plate is universally compatible with any hardware or software wallet that utilizes a standard recovery seed phrase (such as Ledger, Trezor, Coldcard, and others).


How many words can the plate store?

The plate is engineered to comfortably
accommodate a standard 24-word recovery seed phrase, providing complete backup
capability for industry-standard security protocols.


What is the difference between the available finishes?

We offer three distinct finishes to suit your personal aesthetic preference: Polished ($180), Brushed ($170) and Sand Blasted ($150). The difference is purely visual and tactile; all finishes provide the exact same level of uncompromising security and durability.


What is included in the packaging?

Every Zerone plate is delivered in our exclusive CARBONITE sleeve, which is vacuum-sealed to ensure the product reaches you in pristine condition and guarantees authenticity.


 The Stamping Process


How does the stamping process work?

Securing your seed phrase involves manual stamping (punching). You will use metal letter punches and a hammer or a tungsten scriber to physically indent your recovery words into the titanium surface, creating a permanent physical
record.


Is it difficult to stamp into titanium?

While Grade 2 Titanium is exceptionally strong, the stamping process is highly manageable with the right tools. Pen scribe or Stamping kits.


What happens if I make a mistake while stamping?

Because the stamping process permanently alters the metal, mistakes cannot be erased or corrected. We strongly advise working in a quiet environment, taking your time, and double-checking each letter against your seed phrase before striking the punch.


Security and Durability


Why choose titanium over stainless steel, paper, or USB drives?

Paper degrades easily, fades, and is highly susceptible to fire and water damage. USB drives can suffer from data corruption, electronic failure, or cyber threats. While stainless steel is durable, it can melt at lower temperatures and may corrode over decades. Grade 2 Titanium offers superior thermal resistance, chemical stability, and longevity, making it the ultimate material for securing generational wealth.


How resistant is the Zerone plate to fire?

Grade 2 Titanium has an extraordinarily high melting point. The Zerone plate can withstand extreme temperatures up to 1660°C (3020°F), which is significantly higher than the temperature of an average house fire.


Is the plate waterproof and corrosion-resistant?

Yes. Titanium is completely immune to rust and corrosion. Whether exposed to moisture, humidity, or even submerged in saltwater, your Zerone plate will remain perfectly intact and legible.


Orders and Shipping


How long does shipping take?

We process and dispatch orders promptly. Delivery times will vary depending on your exact location. Australian domestic orders typically arrive quickly via express post, while international shipments will require additional transit time.


What are the shipping costs?

Shipping costs are calculated automatically at checkout based on your delivery address and the shipping method selected.


Can I track my order?

Absolutely. Once your order has been dispatched from our
facility, you will receive a confirmation email containing a tracking number to monitor
your delivery status.


Do you ship internationally?

Yes. While Australia is our primary market, we proudly offer international shipping to help secure digital assets for customers worldwide.


Returns


What is your return policy?

Due to the strict security nature of our products, we can
only accept returns on items that are completely unused and remain sealed in their
original vacuum-sealed CARBONITE packaging. Please contact our support team
within the designated return window to initiate a return.



Payments


What payment methods do you accept?

We accept all major credit cards and standard secure payment methods and of course Crypto payments. Our checkout process is securely powered by Shopify, ensuring your financial information is protected.


Support and Contact


How can I contact customer support?

If you require any assistance, our dedicated support team is ready to help. You can reach us via the contact form on our website or by sending an email directly to our support address. We strive to respond to all inquiries promptly.